Business idea · SaaS
Customer Insight Analytics Tool
Customer Insight Analytics Tool is a tool designed for businesses to gather and analyze customer feedback on their use of AI technologies like Chat GPT, providing insights into user behavior and preferences. It was pitched on In The Pit with Cody Schneider in the episode "Find All the Citations ChatGPT is Using to Answer Your Target Customer's Questions" (aired December 22, 2025).
At a glance
| Podcast | In The Pit with Cody Schneider |
|---|---|
| Hosted by | Cody Schneider |
| Episode | Find All the Citations ChatGPT is Using to Answer Your Target Customer's Questions |
| Aired | December 22, 2025 |
| Category | SaaS |
| Real companies on the episode | Marketers Milk, Al Dill AI, LDIL AI, ChatGPT, Google, Graph.com |
The problem it solves
This tool addresses the gap in understanding how customers interact with AI, helping businesses tailor their offerings to better meet customer needs.
How it makes money
Subscription model that charges businesses for access to analytics and reporting features.
Skills you need
Data analysis, user experience research, software development, and a background in AI technologies.
The market, and why this works now
The rise of privacy regulations like GDPR has heightened the demand for tools that help businesses understand customer interactions with AI technologies. A solid first-revenue move could be listing the analytics tool on SaaS marketplaces like G2 or Capterra, where companies actively seek software solutions. However, a potential risk lies in the capital required for effective user experience research and software development, which could extend the time to profitability.
Our analysis, written after the episode. Not a quote from the show.
Real companies discussed on this episode
- Marketers Milk
A small company that creates industry-specific content, notably a listicle of the best AI marketing tools.
- Al Dill AI
A company focused on leveraging AI for advertising and understanding user intent in digital marketing.
- LDIL AI
A company that focuses on aggregating citations and handling outreach for businesses to improve their visibility in search results.
- ChatGPT
An AI language model developed by OpenAI that is used for generating human-like text based on user input.
- Google
A leading technology company known for its search engine and digital advertising platform, as well as advancements in AI.
- Graph.com
An AI agent for marketing analytics that helps users create dashboards and reports from various data sources without needing to understand the underlying data.
Where this idea came from
Podcast: In The Pit with Cody Schneider, hosted by Cody Schneider
Episode: Find All the Citations ChatGPT is Using to Answer Your Target Customer's Questions
Aired:
Summarized from the episode transcript. The show does not say which speaker raised each idea, so we credit the show, not a person.