Government UX Overhaul

A consultancy focused on improving user experience for government services and websites, making them more intuitive and accessible for citizens.

Consulting fees for projects, possibly supplemented by a subscription service for ongoing support and updates.

Problem Solved

Government websites and services often suffer from poor design and user experience, causing frustration among citizens who need to navigate them for important services.

Skills Required

Expertise in UX design, project management, and knowledge of government processes and regulations.

Why this works now

The shift toward digital government services, accelerated by regulations such as the 21st Century Integrated Digital Experience Act, creates a demand for improved user experience in public sector websites. A concrete first-revenue move could involve promoting services through local government chambers of commerce, connecting with municipal leaders who prioritize citizen engagement. A potential constraint is the lengthy approval process for government projects, which can delay client onboarding and revenue generation.

Where this idea came from

Podcast: My First Million

Episode: I spent 48 Hours With 10 Billionaires. Here’s What I Learned.

Aired:

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