Business idea · SaaS
Business Review Automation Tool
Business Review Automation Tool is a tool designed to automate the process of collecting customer reviews for small businesses, helping them enhance their online reputation and attract more clients. It was pitched on Koerner Office, hosted by Chris Koerner, in the episode "Anyone Can Start This $18K/Month Business With a Phone - Ep. #348" (aired October 30, 2026).
At a glance
| Podcast | Koerner Office |
|---|---|
| Hosted by | Chris Koerner |
| Episode | Anyone Can Start This $18K/Month Business With a Phone - Ep. #348 |
| Aired | October 30, 2026 |
| Category | SaaS |
| Real companies on the episode | Go High Level, Event Letter Rentals, Carlos' Landscaping Business, Loom, James' Marketing Agency |
The problem it solves
Many small businesses struggle to gather and manage customer reviews, which are critical for building trust and credibility online.
How it makes money
This could be a SaaS (Software as a Service) model with monthly subscriptions for access to the automation tool, as well as tiered pricing based on the number of clients serviced.
Skills you need
Skills in software development, customer engagement strategies, and digital marketing would be necessary.
The market, and why this works now
Google's Business Profile API allows small businesses to automate the collection of customer reviews, streamlining their online reputation management. A viable first-revenue move is to target local businesses through the Yelp for Business Owners platform, offering integration with the API for automated review requests. Founders should anticipate a challenge with customer acquisition costs, as attracting small businesses may require significant marketing spend to build trust and demonstrate value within the first 12 months.
Our analysis, written after the episode. Not a quote from the show.
Real companies discussed on this episode
- Go High Level
A software platform that offers various automation tools for businesses, including automated text responses, email workflows, and systems for improving online presence.
- Event Letter Rentals
A business specializing in renting decorative wooden letters for events, such as homecoming celebrations.
- Carlos' Landscaping Business
A local landscaping service run by a young entrepreneur who was helped by James to establish his business.
- Loom
A video messaging tool that allows users to record video messages that can be shared with others, facilitating communication and presentations.
- James' Marketing Agency
A marketing agency focused on helping local small businesses with their websites, review systems, and basic marketing tools.
Where this idea came from
Podcast: Koerner Office, hosted by Chris Koerner
Episode: Anyone Can Start This $18K/Month Business With a Phone - Ep. #348
Aired:
Summarized from the episode transcript. The show does not say which speaker raised each idea, so we credit the show, not a person.