Business idea · SaaS
Automated Reputation Management System
Automated Reputation Management System: Develop an automated system that helps businesses solicit customer reviews and manage their online reputation through a structured process tied to their invoicing system. It was pitched on Koerner Office, hosted by Chris Koerner, in the episode "The Simplest $10K/Month Business Most People Miss ($0 to Start) - Ep. #327" (aired August 18, 2026).
At a glance
| Podcast | Koerner Office |
|---|---|
| Hosted by | Chris Koerner |
| Episode | The Simplest $10K/Month Business Most People Miss ($0 to Start) - Ep. #327 |
| Aired | August 18, 2026 |
| Category | SaaS |
| Real companies on the episode | FSK, Local HVAC and Tax Services, Rick's Roofing, Community Cash Playbook, Peggy's Diner, Murray's Painting |
The problem it solves
Many businesses lack an effective way to manage their online reputation and solicit reviews, which can impact their visibility on platforms like Google.
How it makes money
This service can be offered as a subscription model, charging businesses a flat monthly fee based on the number of customers they serve.
Skills you need
Technical skills to set up the software, along with knowledge of marketing and customer service, are necessary to implement and manage this system.
The market, and why this works now
Local coffee shop owners with less than $1M in revenue often struggle to manage online reviews effectively. An automated reputation management system can integrate with invoicing software like Square to streamline the review solicitation process. To generate initial revenue, the founder can promote the service through Modern Restaurant Management, targeting businesses in the hospitality sector. A key constraint in the first year will be the technical complexity of integrating with various invoicing systems, which may require extensive development time and resources.
Our analysis, written after the episode. Not a quote from the show.
Real companies discussed on this episode
- FSK
A brunch restaurant in Missoula that uses a specials board to advertise their daily specials.
- Local HVAC and Tax Services
Local businesses specializing in HVAC services and tax preparation that utilize board advertising to reach potential customers.
- Rick's Roofing
A roofing service that advertised through the specials board in a restaurant.
- Community Cash Playbook
A platform that provides resources and insights for businesses, particularly in utilizing community-based advertising and digital marketing strategies.
- Peggy's Diner
A local diner that serves as a host location for advertising boards.
- Murray's Painting
A local painting service that gained customers through advertisements placed on restaurant boards.
Where this idea came from
Podcast: Koerner Office, hosted by Chris Koerner
Episode: The Simplest $10K/Month Business Most People Miss ($0 to Start) - Ep. #327
Aired:
Summarized from the episode transcript. The show does not say which speaker raised each idea, so we credit the show, not a person.