Business idea · Agency
Custom CRM Solutions
Custom CRM Solutions is a service that creates tailored CRM solutions for small businesses, focusing on their specific needs rather than generic, feature-heavy systems. It was pitched on Koerner Office, hosted by Chris Koerner, in the episode "Billy Quit his Job to Start an AI App Agency: Here's How | Ep. # 150" (aired March 31, 2025).
At a glance
| Podcast | Koerner Office |
|---|---|
| Hosted by | Chris Koerner |
| Episode | Billy Quit his Job to Start an AI App Agency: Here's How | Ep. # 150 |
| Aired | March 31, 2025 |
| Category | Agency |
| Real companies on the episode | Billy Howell's App Agency, Generate Recipes |
The problem it solves
Helps small business owners who are overwhelmed by complex CRM systems and only need a few specific features to manage their customer relationships.
How it makes money
Subscription-based model with a monthly fee for ongoing support and updates.
Skills you need
CRM software customization, client communication, and basic programming or configuration skills.
The market, and why this works now
The rise of low-code platforms, such as Airtable, enables businesses to create customized CRM solutions without extensive programming knowledge. A practical first-revenue move is to promote the service through local chamber-of-commerce directories, where small business owners seek tailored solutions. A key risk is the potential for high customer acquisition costs if targeting small businesses with limited budgets, which may extend the payback window for initial investments.
Our analysis, written after the episode. Not a quote from the show.
Real companies discussed on this episode
- Billy Howell's App Agency
An app agency that creates simple applications for business owners and startups, leveraging no-code tools and AI coding applications.
- Generate Recipes
A web app that generates recipes based on user-inputted ingredients, allowing users to save and share their recipes.
Where this idea came from
Podcast: Koerner Office, hosted by Chris Koerner
Episode: Billy Quit his Job to Start an AI App Agency: Here's How | Ep. # 150
Aired:
Summarized from the episode transcript. The show does not say which speaker raised each idea, so we credit the show, not a person.